We work the way you do
When it comes to taking your next step into the realm of customer relationship management (CRM) software, you want to choose the best solution – the one that works the way you do. There are many CRM systems of course. They’re flexible, but also expensive and complicated to set-up and learn to use before your team can start working with them.
Then there’s ContactBuilder.
The first web-based system designed specifically for UK house builders, it is the leading lead-management and evaluation tool that is also a full CRM. Its usability and intuitive interface make it a firm favourite with our clients’ sales teams. Our variety of integrations ensure you are well-connected with top property portals, marketing applications, social media platforms and other web -based software systems.
From the initial lead entry into the system, whether that’s a phone call or a web enquiry, you can qualify the lead, as well as set milestones, priorities and their plot or house type preferences. We know that sales adviser interaction with every potential purchaser is a strong influence on their decision to buy, and that’s why every interaction is designed to be entered against the contact’s record, leaving a digital trail of communication. This can be phone calls, emails, SMS, appointments and social media interactions.
Use our customisable workflows to keep every potential sale moving forward with a clear next step for your sales advisers to follow. The workflows will also populate a daily task list for your team (or individual team members) making diary management simple.
Make the reservation process smooth for both your buyers and your team with our customer service tools. A bespoke CRM with added customer portal is a serious financial investment to be built and integrated with your existing website, plus maintenance. Get the same functionality, without the hassle or delay, with our customer portal, support tickets, charges & payments and applications modules.
Every year we add to our functionality and integrations to keep ContactBuilder aligned with the evolving needs of our clients, both house builder and housing association alike. As a web-based application we handle all of the updates, patches and fixes behind the scenes ensuring your team only experiences a smooth UI and UX.
We work the way you do because we were built to do just that. We’re the first UK lead-management system designed specifically for housebuilders, and we think we’re the best at what we do! To learn more, or arrange for a demo of our system to see for yourself how we can make your CRM life easier, please just get in touch.