Housebuilder CRM software for the complete customer journey

From pre-build to completion and beyond, ContactBuilder understands the housebuilding process.

ContactBuilder is a housebuilder CRM software system built for UK housebuilders, property developers and housing associations. Designed specifically for the new homes industry, it brings together the information and processes needed to manage developments, plots, leads, sales and customers in one system.

Established in 2008, ContactBuilder is used by more than 50 housebuilders and housing associations. Alongside core CRM functionality, ContactBuilder is much more than just a lead-management application. It is a full-blown project management and enterprise resource planning (ERP) solution, allowing housebuilders to manage plots, leads, and document the journey from pre-build through marketing, sales progression, completion and on to aftersales.

As a cloud-based CRM application, ContactBuilder can be accessed from a PC, tablet or smartphone with an internet connection and integrates with a range of industry applications and property portals. Plus, with a range of dashboards and downloadable reports, teams can get a clear view of sales leads, activity, reservations, progression and other key data. It requires little or no capital expenditure and forms an essential part of any housebuilder's automation strategy.

Learn more about ContactBuilder and join the growing number of housebuilders using the platform to manage their sales and customer processes.

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I'm thrilled to be bringing ContactBuilder to Alderley Homes because I've used it previously. This will enable us to deliver an exceptional customer experience from the first inquiry through completion and beyond. We are excited to work with the team both now and in the future because we know they will be a vital resource in our growth and will help us streamline our operations.

Janet Solan – Sales & Marketing Director, Alderley Homes

ContactBuilder is an essential tool for us, especially when planning future launches. Having a database of contacts ready to market to and a tool to manage the release of new plots and developments makes launching new sites simple and efficient.

Stephanie Probets - Head of Sales and Marketing , Autograph Homes

ContactBuilder is very straightforward to use, an essential tool to manage our contacts from first enquiry through to reservation and beyond.

Sandra Warner (Senior Sales Executive), Metis Homes