ContactBuilder is a hosted electronic lead capture and evaluation system built specifically for UK housebuilders. Being web-based, ContactBuilder does not involve any investment beyond an internet-enabled PC. It requires little or no capital investment and should form an essential part of any housebuilder's marketing strategy.
The system allows housebuilders to manage leads and document the purchasing journey from enquiry through to completion. With a comprehensive suite of reports and the ability to create your own, ContactBuilder can be used to deliver the information your business needs.
ContactBuilder's account manager has introduced us to an intuitive CRM system that enables us to record each of our customers from the point of enquiry, following up each subsequent contact with that customer, right through to reservation and after sales care. The platform is incredibly easy to navigate and use.
Working alongside our account manager she has helped us to develop the platform with our business needs in mind, which has really enabled our business to thrive as a result.
If you are a business exploring a new homes CRM software package, I highly recommend contacting ContactBuilder to have a demonstration. It’s a cost effective way to manage your contacts whilst ensuring you remain GDPR compliant. Gone are the days of Excel spreadsheets!
Jessica Davis, Harrington Homes
We’ve been trialling the new modules on ContactBuilder for a few months now and they are certainly helping with the management of our reservations.
Now we can take reservation payments directly and segment draft and confirmed reservations more easily.
What’s more, the new customer portal has made the sales process more interactive for our customers, allowing them to change personal details and see exactly where their sale is up to.
All of these updates are providing us with a much more streamlined process. We look forward to any other new modules which may be coming in the future.
Daryl Evans, Onward Living
ContactBuilder has helped monitor our leads, is compliant with GDPR, all information is together. This system makes our jobs a lot easier, the training and support from ContactBuilder has been excellent.
Tracy Burgess, Lancet Homes