Housebuilder CRM Software | ContactBuilder

From pre-build to completion and beyond, ContactBuilder understands the housebuilding process.

Established in 2008 and designed specifically for the UK housebuilding and property sector, ContactBuilder is the leading and longest-established software package that offers seamlessly integrated control over the build, marketing, sales and aftercare processes. Now with a brand-new refreshed and improved user interface, ContactBuilder Professional Edition makes your life even easier.

ContactBuilder is a cloud-based application and does not involve any investment beyond a PC, tablet or smartphone that can access the internet. It requires little or no capital expenditure and should form an essential part of any housebuilder's automation strategy.

ContactBuilder is much more than just a lead-management or customer relationship management (CRM) application. It is a full-blown project management and enterprise resource planning (ERP) solution, allowing housebuilders to manage plots, leads, and document the journey from pre-build through marketing, sales progression, completion and on to aftersales. It offers a range of dashboards and a comprehensive suite of downloadable reports, so that you have total visibility of all aspects of your operations. And thanks to a multitude of integrations with other industry-leading applications and portals, ContactBuilder can quickly and easily become an integral part of your management processes.

Join over 50 of the UK’s leading housebuilders and housing associations, from top-10 PLCs to niche developers, who have discovered that ContactBuilder delivers the data their businesses need to make them fly.

I'm thrilled to be bringing ContactBuilder to Alderley Homes because I've used it previously. This will enable us to deliver an exceptional customer experience from the first inquiry through completion and beyond. We are excited to work with the team both now and in the future because we know they will be a vital resource in our growth and will help us streamline our operations.

Janet Solan – Sales & Marketing Director, Alderley Homes

ContactBuilder has become our go to system for all related affordable homeownership sales. Over the past 18 months the ContactBuilder team has helped, guided and supported us in the streamlining of our process and procedures through automation.

ContactBuilder has allowed us to not only use the system for first tranche sale but also for shared ownership staircasing and resales. The time and attention to detail from ContactBuilder has allowed our sales team much more flexibility in their working day, and knowing that we can login into the system remotely means we never miss a lead or chance to progress our sale progression, whilst maintaining high levels of assurance.

Although there is an abundance of quality user guides, we know that the ContactBuilder team are always only a phone call or email away to support members of our sales, marketing and leasehold teams.

Post-Covid has been challenging for all businesses and we knew we needed to adapt our thinking and working practices. Coming away from a simple CRM databases is always difficult, but once ContactBuilder had advised and mentored us through the automation there has been no looking back.

Here’s to an evolving and proactive partnership both now and the future.

Ben Kavanagh - Home Ownership Manager, Homehub by Plus Dane

ContactBuilder is an essential tool for us, especially when planning future launches. Having a database of contacts ready to market to and a tool to manage the release of new plots and developments makes launching new sites simple and efficient.

Stephanie Probets - Head of Sales and Marketing , Autograph Homes

All the benefits, now even easier to use with our new Professional Edition

From before you lay the first brick to completion and beyond

From pre-build to completion and beyond, ContactBuilder understands the housebuilding process.

Trusted by the country's leading housebuilders

ContactBuilder works the way you do