Hear from our customers
We wouldn't be without ContactBuilder now, it is super easy for the team to use and keep updated, allowing us to maximise the potential of each lead. The training and ongoing support ContactBuilder offers has been fabulous too.
Sandy Kelly - Head of Sales, Onward Living
Effective system, great value for money & fabulous background support.
Terri Hayes-Pugh - Sales & marketing director, Cotswold Homes
ContactBuilder's account manager has introduced us to an intuitive CRM system that enables us to record each of our customers from the point of enquiry, following up each subsequent contact with that customer, right through to reservation and after sales care. The platform is incredibly easy to navigate and use.
Working alongside our account manager she has helped us to develop the platform with our business needs in mind, which has really enabled our business to thrive as a result.
If you are a business exploring a new homes CRM software package, I highly recommend contacting ContactBuilder to have a demonstration. It’s a cost effective way to manage your contacts whilst ensuring you remain GDPR compliant. Gone are the days of Excel spreadsheets!
Jessica Davis, Harrington Homes
ContactBuilder has proved to be extremely straightforward to implement and has been very well received by our sales team on site and in the office. Being web-based ContactBuilder is simple and fast to use. The ability to access our website and property portal enquiries directly allows our sales advisers to follow up and focus on progressing new enquiries quickly and thoroughly.
Up-to-the-minute information from ContactBuilder helps me and our sales team to really keep on top of our current sales prospects and ensure we are maximising every single opportunity via proactive lead development. The training, support and service from the ContactBuilder team have all been excellent and we believe the system will be a key tool in helping us achieve continued growth in our sales.
Denis Maddock - Sales & Marketing Director, Seddon Homes
Having had ContactBuilder for just a few months now I can't imagine life without it. It is proving invaluable in managing leads for our developments. My sales team all say how easy it is to use and I would certainly recommend the system.
Ruth Guilor - Sales & Marketing Manager, CG Fry & Son
I really love the ContactBuilder system; we've only had it a few months but I wouldn't be without it now.
Tina Hall – Site Sales Adviser, Peter Ward Homes
ContactBuilder gives us a tactical edge over our competitors by improving the speed and consistency of our response to sales enquiries.
Chris Sams – Financial Director, Rowland Homes
ContactBuilder has helped us maximise our market share in these very competitive times.
Paul Rowley – Managing Director, Rowland Homes
Our site sales advisers find ContactBuilder is a great aid in developing relationships with our prospective customers.
Rosemary Key – Finance Director, Peter Ward Homes
ContactBuilder maximises the potential of each and every new lead and is an essential component in our sales and marketing strategy.
Russell Denness - Managing Director, Croudace Homes Group
ContactBuilder is my eyes and ears; it enables me and my team to successfully manage enquiries for clients’ developments across the country.
Helen Todd - Director, Stubbings Property Marketing
Using Contact builder has transformed our sales progression and now it is much easier to know where each case it up to and monitor performance. The team have found it easy to use and means everyone in the team knows where each sale is up to. It’s a really simple and effective system which I would recommend to anyone.
Alison Gittins, HomesHub
ContactBuilder has helped monitor our leads, is compliant with GDPR, all information is together. This system makes our jobs a lot easier, the training and support from ContactBuilder has been excellent.
Colette Gannon, Watkin Jones Homes
For us ContactBuilder is an essential piece of software and without it our sales team wouldn’t function. It’s absolutely vital to the everyday running of our business.
Suzanne Hallworth , Seddon Homes
ContactBuilder monitors all leads for us which is invaluable. It prompts us to follow up on tasks and it’s 100% accurate – a great investment.
Kelly Toms , Barwood Homes
We signed-up for ContactBuilder for better sales progression for our team and to help us be compliant with the new GDPR regulations. We’ve found the system makes our jobs easier as we’re no longer reliant on in-house systems that don’t suit sales.
With ContactBuilder all of our contacts for each development are together helping us move our sales forward towards reservation and we’re getting better reporting than we had previously.
Alison Gittins, Plus Dane Housing
We’d been looking at introducing a customer relationship management system for around nine months but our plans were accelerated due to the Coronavirus. ContactBuilder helped us to fast-track the implementation of a cloud-based customer relationship management (CRM) system enabling the introduction of online reservations.
The introduction of the CRM system means we can keep all communication we have with customers on file in one place.
The real advantage of the system is that it offers the ability for customers to reserve a new home online. It means that whereas traditionally buyers would have to come to the development to sign the paperwork and pay their reservation fee, now they don’t have to. Once we have qualified a customer we can send them a link to the online application to complete so that they can reserve a new home.
Samantha Williams, Prospect Homes
ContactBuilder has helped monitor our leads, is compliant with GDPR, all information is together. This system makes our jobs a lot easier, the training and support from ContactBuilder has been excellent.
Tracy Burgess, Lancet Homes
We’ve been trialling the new modules on ContactBuilder for a few months now and they are certainly helping with the management of our reservations.
Now we can take reservation payments directly and segment draft and confirmed reservations more easily.
What’s more, the new customer portal has made the sales process more interactive for our customers, allowing them to change personal details and see exactly where their sale is up to.
All of these updates are providing us with a much more streamlined process. We look forward to any other new modules which may be coming in the future.
Daryl Evans, Onward Living