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Privacy Statement for ContactBuilder Limited.

This Privacy Statement verifies that ContactBuilder Limited is committed to privacy. The following describes our privacy policy for the entire Web site with the home page of

Control of Personal Information
Personal information provided to or to be collected by ContactBuilder is controlled primarily by ContactBuilder Limited of: Third Floor, Towers Point, Towers Plaza, Wheelhouse Road, Rugeley, Staffordshire, WS15 1UN. Registered in England, no. 07015910

Data Protection Information
We welcome you on your visit to our internet site, and are pleased at your interest in our company. So that you feel comfortable with regard to the handling of your personal data in our company, we would like at this point to take the opportunity to describe what happens with the data obtained, and what precautionary measures are taken on our part. Further, we will inform you about your legally specified rights in connection with the processing of this data.

Personal Information
During your visit to our internet pages, only information about the name of your Internet Service Provider and about the web pages that you request from us is recorded. IP addresses and other covert disclosures of the identities of visitors to our web site will not be used to directly contact visitors to the web site but may be used by us for purely statistical purposes (e.g. number of requests for individual web pages). You will remain anonymous as an internet user in this process. We will not collect any information about individuals, except where it is specifically and knowingly provided, for example, if you request information from us. This data is referred to in this policy as 'personal information'. We collect personal information such as your name, job title, company address, telephone number and email address. This allows us to process and fulfil your request. The personal information you provide to us or which we obtain through your dealings with us may also be used to review, develop and improve the products and services we offer, for market research purposes and for statistical analysis. We may also use the information we collect to occasionally contact you with news and information about our software and services including product developments, project news and events we are either hosting or attending. If at any later stage you decide you would rather not receive such information please contact us by email at or by telephone or post at the address above.

Security of Personal Information
Currently, any personal information is transmitted in unencrypted form. For this reason, it cannot be excluded that unauthorised third parties might intercept and read this data in transmission. You have, however, the choice of using alternative routes of communication (e.g. post or fax), which offer greater security than internet transmission.

User Profiles / Consent
User profiles or password controlled access facilities are not currently used to access any parts of our web site. Should we intend this in future, you will be informed when you call up the corresponding web page and will have the opportunity to refuse the creation of a profile for you. Should you oppose the creation of such a profile, we will of course respect your wish and none will be created for you. Further, any user data collected via our web site is only processed or used by us for contact, consultation, or market research purposes when you have previously given your consent to this. Of course, you can at any time retract consent once given.

Use and Passing On of Personal Data / Limitations of Use
We create, process and use all personal information which we discover from you in the context of the use of the company web pages and in the course of normal business, only for the purposes stated in this policy and only within the framework of the applicable legal regulations and with your consent.

Personal information collected by us may within the limitations of the Data Protection Act be passed on to third parties with whom we work together but only in direct connection with fulfilling requests from you. Where we are obliged for legal reasons or by court order, we will pass on your information to bodies so entitled to the information. We will neither sell your personal information to third parties nor otherwise market it.

Users Outside the UK
If you request information from us and are located outside of the UK we may pass your request and contact details to a relevant company to deal with your request. This may involve transferring your personal information outside the European Economic Area where controls on data protection may be different from the legal requirements in this country. You may also receive further marketing information from these companies in the future.

Data Protection /Personal Information Law
On request, we are happy to inform you in writing whether we hold personal information on you and the nature of this data. Where possible, we will also give you the opportunity to update or correct the personal information held. In particular, you can send us updates and corrections to your personal information at the email address We will then take appropriate measures to change your personal information held by us in as short a time as possible.

Links to Other Providers/Web Sites
We may from time to time establish relationships with other companies that will enable you to access the web sites of such companies directly from our site. Each individual company operates its own policy regarding the use and sale of personal information and the use of cookies. If you have a particular interest or concern regarding the way your personal information will be used then you are advised to read the privacy statement on the relevant site. We will try to provide you with links to high quality, reputable sites which we believe will be of interest and relevant to you, but please note that such third party sites are not under our control and we do not contribute to the content of such sites. When you click through to these sites you leave the area controlled by ContactBuilder Limited. We do not accept responsibility for any issues arising in connection with either the third party's use of your personal information, the site content or the services offered to you by these sites.

Security Principles
We have taken appropriate technical and organisational measures to ensure that all personal information stored by us about our employees, customers, suppliers or any other personal data is protected against chance or intentional manipulation, loss, destruction or access by unauthorised persons. This safety level is subject to continual review.

Protection of Minors
We will in no case knowingly collect any personal information relating to children, use it in any way, or expose it to unauthorised third parties.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Any changes to this policy made by ContactBuilder Limited will be posted here and will take effect immediately. This policy was last updated on the 18th December 2009.

User's Declaration of Agreement
In using our website, you declare your agreement that any personal information you provide freely may be stored by us and processed and used under the terms of this policy. If at any stage you change your preferences and decide you would rather not receive news and information about goods and services from ContactBuilder Limited please contact us by email at:


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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not.

A cookie in no way gives us access to your computer or any personal information about you.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. For more information about cookies and how to delete them, click here.

Cookies we use
The ContactBuilder website uses first party Cookies. Details on these Cookies, their function, and the sites they are used for, can be found in the following table:

Cookie Name What does it do? Provider
_utma This cookie helps us determine the number of unique visitors to our website. Google Analytics
_utmb We use this Google Analytics cookie to help us to record the length of individual sessions from our users on our website. Each time you move to a new page within our website within 30 minutes of arriving the cookie updates so that we know that you are still actively using our website within a single session. Google Analytics
_utmc Similar to _utmb, we use this Google Analytics cookie to help us record the length of individual sessions on our website. Google Analytics
_utmz This cookie helps us determine the referral method for people visiting our website. This helps us to analyse the traffic arriving at our website and to determine which are the most popular routes (e.g. direct, search engine search, email link). Google Analytics

By continuing to use our website you are agreeing to our use of cookies.

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