ContactBuilder Wrapped: 2025

It’s that time of the year where we stop, take a moment and look back. Although it’s been a challenging year for the property market, with continued uncertainty as mortgage rates and house prices fluctuate, we’ve been with our clients every step of the way.  

During the year, ContactBuilder saw 151,525 logins and our clients have sent 625,906 emails and created 167,084 SMS campaigns, leading to 4,637 reservations!  

We've made several updates to the system including a brand new Rightmove plot feed integration, which offers seamless management over your listings, all from within ContactBuilder. You can drag and drop images, pre-set house type descriptions and rely on automation to take away the worry of mistakes. Another integration introduced was with Stripe, enabling our clients to further streamline their online payment offering by producing payment links.  

In addition to our new integrations, we’ve also made updates to our existing features including an all-new Aftercare Dashboard, which allows you to see all tickets at-a-glance. 

During the year, we received support 332 tickets, of which 63% resulted in system-wide enhancements! Some of these include:  

• Enhanced options added for extras on stock plots 
• New report options available
• Enhancements to the management of inbound emails 
• And more!  

We continued to keep our LinkedIn audience updated with our monthly newsletter, Beyond the Bricks, which offers valuable insights into the property market, as well as some interesting (and fun) facts, a highlight of ours being that more than a third of people consider how far away the local pub is a key factor when moving home!  

As we look ahead to 2026, we’re excited to continue leading the way as the strongest housebuilder management solution for the housebuilding sector. If you would like to know more about how ContactBuilder can help you navigate a tougher market with certainty, get in touch with our team today and a arrange a demo.