To our ContactBuilder customers,
We appreciate that ContactBuilder is a vital business tool for your sales team, so I wanted to take this opportunity to reassure you that, at this time, we do not envisage any interruption to service as a result of the Coronavirus (Covid-19) pandemic. We are confident that we have robust systems and processes in place to ensure, as far as possible, continuity of service and security of data under all anticipated circumstances.
As a precautionary measure to protect our employees and our clients, we will not be holding any face-to-face meetings until further notice. However, our sales and support teams remain available as normal via telephone, email and WebEx. The business already embraces a home-working culture so, from that perspective, it is very much a case of ‘business as normal’ for ContactBuilder.
Please be assured that we are continuing to actively monitor the situation and will respond accordingly should events take an unforeseen turn.
If you have any questions, or need further reassurance, please do not hesitate to contact your account manager in the first instance.