FAQs
Click on a link below to see the answer to a frequently asked question.
ContactBuilder will function satisfactorily as a head office based resource (depending on the structure of your sales force). However, in order to gain an even greater benefit from your investment in ContactBuilder you should consider equipping site sales staff with PCs. This can be achieved at minimal cost by using a data card plus free laptop deal available from several mobile phone providers. For example, the network "3" offers a free laptop when you sign up to a contract from as little as £20 per month, www.three.co.uk/Mobile_Broadband/Laptop_Packages.
Your staff should have a very basic level of computer skills i.e. they can turn the computer on and feel comfortable browsing the Internet. We can provide full training and support on the use of ContactBuilder.
However, if your staff do not have any computer skills, they can complete an ECDL (European Computer Driving Licence) course, one of the most widely recognised computing qualifications, for approximately £200 per person www.ecdl.org. This will ensure that they are fully computer literate and able to use ContactBuilder to its full potential.
Yes. We can create secure user names and passwords for your Agents and set up restricted access so they only have access to the data that they need. We can also provide training and support for your Agents if required.
Yes. One of the benefits of ContactBuilder is that it can be tailored to your specific needs. We can build add-ons to the basic system to suit any requirements you may have.
No. ContactBuilder is entirely web based so it can be securely accessed via a password protected log-in from any internet connected computer, anywhere in the world.
No. It is priced according to the number of entries in your database, not the number of users.
Yes. We can provide details on the format that we need to receive your contact information in and then we can upload it to ContactBuilder.
Yes. You have 2 options; we can provide you with a specification to build a registration process on your website to feed the details into ContactBuilder. Alternatively, we could carry out this work for you subject to you agreeing to us managing your website.
Prices start from £250 per month.
